WONDER PIXEL MEDIA CO., LTD. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when using our website and services.

By using our website or submitting information to us, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name, email address, phone number, company details

  • Order details and project instructions

  • Billing and payment information (processed securely through third-party providers)

  • Images and files you upload for editing

  • Messages sent through forms, email, or chat

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address, browser type, device information

  • Pages visited, time spent, referring URLs

  • Cookies and similar technologies (for functionality and analytics)

Cookies help us improve our services and remember preferences. You can disable cookies in your browser, but some features may not work properly.

2. How We Use Your Information

We use your information to:

  • Provide and deliver our photo-editing services

  • Communicate about orders, revisions, and support

  • Process payments and invoices

  • Improve our website and services

  • Detect and prevent fraud or misuse

  • Meet legal and regulatory requirements

  • (With permission) showcase anonymized work in our portfolio

We do not sell your personal information.

3. Sharing Your Information

We may share information only with:

  • Trusted service providers (payment processors, hosting, email tools)

  • Contractors or team members working on your project (under confidentiality)

  • Authorities when required by law or to protect our rights

  • Buyers in the event of a company merger or acquisition (with notice to you)

All third parties are required to protect your information and use it only for agreed purposes.

4. How We Protect Data

We use reasonable technical and organizational measures to safeguard your information, including encryption, secure storage, and access controls.
However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We keep personal data only as long as necessary for:

  • completing your order,

  • complying with legal and accounting obligations, and

  • resolving potential disputes.

Project files may be deleted after a reasonable period, so please download and back up your work.

6. Your Rights

Depending on your location, you may have the right to:

  • access the information we hold about you

  • request corrections or updates

  • request deletion (where legally allowed)

  • restrict or object to certain processing

  • withdraw consent (where processing is based on consent)

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from them.

8. International Transfers

Your data may be processed in countries outside your residence. We take steps to ensure appropriate protections are in place.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. Please review their policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

WONDER PIXEL MEDIA CO., LTD.